Education

Eastern Washington University

Bachelor of Computer Information Systems

Cheney, WA

Graduated March 2016

Skills

Computer/Operating Systems: Windows 7/8/8.1/10, OSX, Linux/Unix, LAMP server administration

Programming Languages: PowerShell, Batch Scripting, Unix/Bash Scripting, Java, MySQL

Web Languages: HTML, CSS, JavaScript, jQuery, PHP, JSON

Content Management Systems: Drupal, WordPress

Projects

Website

Personal Portfolio Website

abaumgarner.github.io

  • A personal website hosted through GitHub’s gh-pages including a portfolio page with links to other projects hosted in GitHub repositories utilizing HTML, CSS, and jQuery.

Experience

TicketsWest

Product Support Specialist II

Spokane, WA

July 2019 - Dec 2020

  • Provide product support for the Paciolan software suite and computer support for the regional offices for TicketWest.
  • Responsible for spare equipment for various events throughout the year. This includes keeping computers updated, configured for the specific event, and reimaging computers as needed.

TicketsWest

Product Support Specialist I

Spokane, WA

June 2016 - July 2019

  • Provide product support for the Paciolan software suite and computer support for the regional offices for TicketWest.

Eastern Washington University

Desktop Engineer Assistant

Cheney, WA

Aug. 2014 - March 2016

  • Assist the Desktop Engineer with updating/maintaining various campus images for both Windows and Apple based machines
  • Tools used include: Smart Deploy, Apple Remote Desktop, Deploy Studio, Faronics Core, Faronics Deep Freeze, and System Center Configuration Manager

References

Upon Request

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